Contact Us
For general inquiries, investigative consultations, or provider coordination matters, please use the contact options below. Messages submitted through this page are routed through our secure intake system.
*Our work is currently based in Virginia, with expansion in progress. We are connecting with Maryland providers ahead of launch, including those in other jurisdictions interested in participating in our pre-onboarding process.
Provider Support Line
Providers seeking assistance with incident reporting, compliance concerns, or investigative coordination may contact our intake line. Calls are routed by our Provider Support Unit through our secure messaging system and reviewed by our investigative (CIID) and compliance (CRRD) teams.
Training & Professional Development
Incident Standards Action Panel (ISAP)
The Incident Standards Action Panel reviews serious incidents, health and safety concerns, and investigative findings to identify trends and recommend system improvements.
